Customer reviews

The average rating our customers have given us is:

4.69 of 5

2012-11-09 16:58:41

I thought the website was good and easy to use. There was a variety of carpets which would suit every budget, I am happy with my purchase and would use the site again.

Nora F.

2012-11-08 20:01:49

Its a nice carpet. The picture made it darker than it is. Last the the carpet I bought appeared in the picture as much lighter than it is. You should try to standardize your lighting.

James M.

Reply from CarpetVista : Thank you for your post. We actually take all our photos in a controlled environment with the same lighting and conditions. We have been constantly improving the cameras that we use in order to make the images as accurate to the real thing as possible. We remind you that if you find the colors are too far from when you had hope you can return the carpet within 30 days. Kind regards from the CarpetVista team.

2012-11-08 16:10:44

Paul H.

2012-11-07 19:12:48

Excellent service; I was very impressed by your efficiency and level customer care. And I'm delighted by my new carpet! Thank you.

Caroline S.

2012-11-07 18:30:56

Taneli T.

2012-11-07 18:04:14

Milen P.

2012-11-07 11:14:36

Perfect customer experience from start to finish - will be back.

Jacqueline K.

2012-11-06 13:01:12

Alexandra,
I would happily score higher than 5 if I could! Your website is clear, bright and professional. It is easy to use and inspires confidence. I was comfortable spending @ £500 even though I had never heard of you before and you are in a different country.
The speed of your delivery is breathtaking. I ordered Fri p.m in England and received Monday a.m FROM SWEDEN - and that was over a weekend. Thank you very much. I look forward to dealing with you again and will happily recommend you to my friends.
Chris.

Chris T.

2012-11-06 11:30:14

I did not know that kind of carpet and I was little afraid, but I was really pleased when I saw it. Thanks!!

Matilde M.

2012-11-06 10:25:52

Barbara K.

2012-11-06 09:22:28

Daniela M.

2012-11-05 23:30:12

Very good all round.

Lorraine M.

2012-11-05 22:06:04

I thought the Lady who I spoke to on the phone helped me as much as she could and the whole shopping experience was excellent.

Mrs B. W.

2012-11-05 21:40:45

Excellent shopping experience

Neill D.

2012-11-05 10:33:12

Excellent once again.

John F.

2012-11-05 04:52:51

Lorenzo B.

2012-11-04 18:09:52

Laurie I.

2012-11-04 17:47:22

CarpetVista offered a well imformed and courtious service and their advice and help made the experience of buying an unseen product a very worryfree experience.

Ashley T.

2012-11-04 01:46:49

I am very much satisfied with the whole purchase procedure starting form browsing your site to choose a carpet, payment on line and arranging for my special shipping instructions, and finally the receival.
Your service was more than excellant and I would love to buy again from your site when I find a carpet of interest at a good bargin price.

Ali Z.

2012-11-03 21:30:52

Anne W.

2012-11-03 18:42:52

Great service over phone, professional, very fast delivery! Wish that all other busineses work like that. The carpet is good, bit stronger in colour than on the photo presented nevertheless, I expected small variations. It looses little bits at the moment, but I think that will be hoovered out with time.
Many thanks

Monika D.

Reply from CarpetVista : Thank you for your comment. All new carpets shed some excess wool and this is completely normal and the shedding will decrease with use and time. You should just ensure that when you vacuum the carpet at least twice a week in the direction of the pile. CarpetVista Support.

2012-11-02 12:54:51

Richard H.

2012-11-02 11:00:07

Jean P. B.

2012-11-01 22:44:56

Paul P.

2012-11-01 18:19:49

Sini-Meri N.

2012-11-01 16:32:40

The carpet is amazingly beautiful! Thank you so much!

Olga Y.

2012-11-01 15:25:37

Good.

James M.

2012-11-01 00:11:16

Angelina N.

2012-10-31 21:44:49

Heidi S.

2012-10-31 19:23:25

So happy with my first carpet!! that I wanted to share that with who ever wanted to read it. Encouraged by the first success, I bought another one for another room. Because I left a client message I received a voucher but...after I bought the second one. Carpetvista was so kind to refund anyway! So, all together I can only recommend carpetvista if you go for: original, great selection, good price and excellent service.

Jeannette

Reply from CarpetVista : Thank you for your warm comments. We are so glad to hear that you are pleased with your purchases and our service. We do our best to treat every customer with the highest regards and offer a great product at low prices. Thank you again for your loyalty and we hope to have the opportunity to help you again in the future. Sincerely, the CarpetVista team.

Share your opinion on Trustpilot

We have moved our reviews to the independent site TrustPilot.
You can read our old reviews here, but if you want to see the latest or write one yourself, click here:

Read more at Trustpilot

Get 15% off

Sign up now and get 15% off your next order*, weekly emails with exclusive access to offers, latest trends and product news.

For information on how we handle your data, please check our privacy policy. You can unsubscribe anytime. *The discount can be used for one purchase during the 60 days after the newsletter subscription. It is valid for all products, including discounted items. It cannot be combined with other discount codes.